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I notice on the SaabPNA website that parts have a 24 month/24000 Mile warranty. Is this on all parts or are there any exclusions?

From the website:

"The company firmly stands behind the products it distributes. Only Saab Genuine Parts provided by Saab Official Service Centers carry the company’s standard 24 month/24,000 mile warranty; providing thousands of miles of enjoyable and stress-free driving."

Thanks for helping to support saabcentral and our Saabs!
 

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Hi AVguy,

We honor the 24 month parts warranty with the following exceptions shown below. Feel free to ask about anything.

Regards,
Saab Parts-North America

What is Not Covered under This Warranty?

  • Labor costs including but not limited to the repair, or removal and replacement of a defective part or accessory.

  • Parts or accessories not sold, supplied, or approved by SPNA and/or not retailed by an authorized Saab Official Service Center or other SPNA approved distributor.

  • Frictional wear items, unless a manufacturing defect exists, e.g., brake pad material separating from backing plate, springs becoming loose in a clutch disc, etc.

  • Conditions resulting from negligence, alteration, accident or use for which the part or accessory was not designed or approved by SPNA.

  • Parts and accessories used in racing or other competition

  • Loss of time, inconvenience, loss of the vehicle or other economic loss

  • Damage due to lack of maintenance, use of wrong fluids, fuel, oil, refrigerants or lubricants
 

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Thanks for the update. Knowing you stand behind your parts with what I consider to be a generous warranty makes it easier to hold onto our cars for quite some time.
 

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Saab Parts North America (SPNA), marks 1st anniversary with 24/24 P&L Limited Wty

June 13th 2013
Saab Automobile Parts North America (SPNA), marks first anniversary with enhanced warranty, expanded Service Center network and best-ever availability.
· SPNA offers industry leading 24 month / 24,000 limited warranty on replacement parts and labor for repairs using Saab OE Parts at Saab Official Service Center locations.
· SPNA continues to expand its Official Service Center (OSC) network, creating an infrastructure to ensure Saab Owners have access to Saab Genuine Parts, Accessories and Service for many years to come.
· As SPNA celebrates one year anniversary, Saab parts availability is at historic high levels.
Saab Automobile Parts North America recently celebrated its one year anniversary by announcing the addition of limited warranty coverage on labor costs, for a term of 24 months/ 24,000 miles. This added coverage complements the existing 24 month/ 24,000 mile coverage that is standard on all OE Saab Genuine Parts and Accessories the company sells.
“Our industry leading limited warranty coverage on parts and labor is an important addition to the products and services offered to Saab owners and only available through the Saab Service Network,” said Tim Colbeck, President and CEO of SPNA. “With 24 months and 24,000 miles of coverage on genuine replacement parts and service labor, there is a compelling reason to use Saab OE Parts and Service versus aftermarket imitations. No aftermarket parts or service supplier has Saab OE parts quality nor stands behind Saab parts like we do.”
The company continues to expand its service network, adding official Service Centers across the country. The company recently added Kelley Sales & Service in Springfield, VT and Hubbard Wood’s Motors in Winnetka, IL. Another recent addition is Tom’s Truck Center in Garden Grove, CA. Tom’s will be a west coast parts distribution partner, to improve availability of Saab parts in the important California market. Availability of Saab parts is back to historic high levels, and the warehouse facilities are stocked; ensuring OE Saab Genuine Parts and Accessories are available to Saab owners and the service network quickly and efficiently.
If you’re in need of Saab Genuine Parts and Accessories, many of the Saab Official Service Centers in the network operate and offer a web based inventory and ordering solution for Saab owners, with the capability of drop shipping direct to the consumer.
To locate the Saab Official Service Center nearest you, visit saabparts.com. The locator tool provides a geographic search function with details for each service center location.

The company has built an infrastructure for the future. It’s great that we have been able to announce this new program and launch several others, like Saab Secure, that provide added support to Saab owners and the Saab service network. We want to keep Saab cars and owners on the road well into the future” Colbeck concluded.

About Saab Automobile Parts North America
Saab Automobile Parts North America was founded in June 2012 to ensure Saab owners in North America are supported with Genuine Parts, Accessories, Technical Support and Repair Service for years to come. Saab Automobile Parts North America is the trade name for North America Distribution Services, Inc.

The company is headquartered in suburban Detroit, Michigan; and operates a 153,000 square foot parts warehouse in Allentown, Pennsylvania. There are approximately 40 employees and contractors in the company.
Products and Services
SPNA is the exclusive authorized distributor to the North American market of the full line of Genuine Saab Parts and Accessories. In addition, they are the exclusive provider of Genuine Saab Service through its network of Saab Official Service and Parts Centers.
 

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June 13th 2013
Saab Automobile Parts North America (SPNA), marks first anniversary with enhanced warranty, expanded Service Center network and best-ever availability.
· SPNA offers industry leading 24 month / 24,000 limited warranty on replacement parts and labor for repairs using Saab OE Parts at Saab Official Service Center locations.
· SPNA continues to expand its Official Service Center (OSC) network, creating an infrastructure to ensure Saab Owners have access to Saab Genuine Parts, Accessories and Service for many years to come.
· As SPNA celebrates one year anniversary, Saab parts availability is at historic high levels.
Saab Automobile Parts North America recently celebrated its one year anniversary by announcing the addition of limited warranty coverage on labor costs, for a term of 24 months/ 24,000 miles. This added coverage complements the existing 24 month/ 24,000 mile coverage that is standard on all OE Saab Genuine Parts and Accessories the company sells.
“Our industry leading limited warranty coverage on parts and labor is an important addition to the products and services offered to Saab owners and only available through the Saab Service Network,” said Tim Colbeck, President and CEO of SPNA. “With 24 months and 24,000 miles of coverage on genuine replacement parts and service labor, there is a compelling reason to use Saab OE Parts and Service versus aftermarket imitations. No aftermarket parts or service supplier has Saab OE parts quality nor stands behind Saab parts like we do.”
The company continues to expand its service network, adding official Service Centers across the country. The company recently added Kelley Sales & Service in Springfield, VT and Hubbard Wood’s Motors in Winnetka, IL. Another recent addition is Tom’s Truck Center in Garden Grove, CA. Tom’s will be a west coast parts distribution partner, to improve availability of Saab parts in the important California market. Availability of Saab parts is back to historic high levels, and the warehouse facilities are stocked; ensuring OE Saab Genuine Parts and Accessories are available to Saab owners and the service network quickly and efficiently.
If you’re in need of Saab Genuine Parts and Accessories, many of the Saab Official Service Centers in the network operate and offer a web based inventory and ordering solution for Saab owners, with the capability of drop shipping direct to the consumer.
To locate the Saab Official Service Center nearest you, visit saabparts.com. The locator tool provides a geographic search function with details for each service center location.

The company has built an infrastructure for the future. It’s great that we have been able to announce this new program and launch several others, like Saab Secure, that provide added support to Saab owners and the Saab service network. We want to keep Saab cars and owners on the road well into the future” Colbeck concluded.

About Saab Automobile Parts North America
Saab Automobile Parts North America was founded in June 2012 to ensure Saab owners in North America are supported with Genuine Parts, Accessories, Technical Support and Repair Service for years to come. Saab Automobile Parts North America is the trade name for North America Distribution Services, Inc.

The company is headquartered in suburban Detroit, Michigan; and operates a 153,000 square foot parts warehouse in Allentown, Pennsylvania. There are approximately 40 employees and contractors in the company.
Products and Services
SPNA is the exclusive authorized distributor to the North American market of the full line of Genuine Saab Parts and Accessories. In addition, they are the exclusive provider of Genuine Saab Service through its network of Saab Official Service and Parts Centers.
Can you share what parts you are still having a hard time getting a hold of? How are body panels for the 2008+ 9-3? Bumpers, hood, doors, etc..

Lastly, can you get your hands on a griffin spoiler from the 2012 9-3? Part number is 12822669
 

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Can you share what parts you are still having a hard time getting a hold of? How are body panels for the 2008+ 9-3? Bumpers, hood, doors, etc..

Lastly, can you get your hands on a griffin spoiler from the 2012 9-3? Part number is 12822669
Hi,
The steel body parts were the first items we addressed as the new company. We contracted with the estate and fired up the presses to stamp body panels in the factory. Some of the harder parts we had to address were lighting. Most if not all of the hard to get parts have now been brought under new contracts, some with new suppliers and some with former partners. However in the manufacturing world there are large lead times in production planning and logistics. So it will take some time to get some of those but there is light at the end of the tunnel and it’s getting brighter every day. We still have several SAAB owners within the new company so that gives us extra incentive to make this a success.;ol;

That spoiler is available in Sweden and can be ordered through your local OSC. They may have to fax or call the order into the parts warehouse because of its location.

http://www.saabparts.com/en-us/usa/the-company/service-centers/locate-service-center/
 

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distribution housing, part # 5330501

HI , Hope you can help ,
Been Trying to source this part through local dealers and being advised NLA from SAAB , None in Australia and not available to back order .

Its a Heater distribution box for a 9-3 Viggen 1999 , would you happen to have any NOS ? or be able to source ?

Thanking You

Shipping would be to Melbourne Australia .
 

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Hello Down Under AUSSIE900,

I wish I could say we had some, but we do not show any stock. That part does fit 9-3's from (Chassis Y2016482-on & Chassis --Y7005480-on) 1999 to 2002 and 2003 conv. I hope this helps.

Thanks,
Your Saab Parts North America Team.
 

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