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Discussion Starter · #1 ·
Here is the classification for the built quality in Canada in 2005 for car with 3 years old so 2002 model



Source: J.D. POWER AND ASSOCIATE



-Example:

Lexus have only 139 Problems Per 100 cars.



Individualy, the Lexus LS 430 is the best one and the first under 100PP in the history WITH 90pp100



Classement des marques
  • Lexus - 139 PP100
  • Porsche - 149 PP100
  • Lincoln - 151 PP100
  • Buick - 163 PP100
  • Cadillac - 175 PP100
  • Infiniti - 178 PP100
  • Toyota - 194 PP100
  • Mercury - 195 PP100
  • Honda - 201 PP100
  • Acura - 203 PP100
  • BMW - 225 PP100
  • Ford - 231 PP100
  • Chevrolet - 232 PP100
  • Chrysler - 235 PP100
  • Moyenne des marques: 237 PP100
  • Saturn - 240 PP100
  • Oldsmobile - 242 PP100
  • GMC - 245 PP100
  • Pontiac - 245 PP100
  • Mazda - 252 PP100
  • Hyundai - 260 PP100
  • Subaru - 260 PP100
  • Volvo - 268 PP100
  • Jaguar - 268 PP100
  • Dodge - 273 PP100
  • Nissan - 275 PP100
  • Mitsubishi - 278 PP100
  • Mercedes-Benz - 283 PP100
  • Saab - 286 PP100
  • Jeep - 289 PP100
  • Suzuki - 292 PP100
  • Audi - 312 PP100
  • Daewoo - 318 PP100
  • Isuzu - 331 PP100
  • Volkswagen - 335 PP100
  • Mini - 383 PP100
  • Land Rover - 395 PP100
  • Kia - 397 PP100link in french:
 

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Discussion Starter · #2 ·
;oops: Oups, this should go to the Lounge....
 

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I always wonder how Buick gets ranked so high in these listings. From what I understand, they're not built in special factories, and use the same parts, assembled by the same people and robots, in the same factories as their Chevy and Pontiac counterparts.

The best reason I can fathom is that the average Buick buyer either a) doesn't care, or b) can't tell the difference.

I received a JD Power survey when I bought my 9-3 in May 2004. Saab didn't get much praise from me. Overall, the car was ok, but fit and finish was/is terrible. Interior panel gaps, squeaks, rattles, poorly cut carpet, rough edges on some plastic bits, a misaligned parking brake lever all conspired for a low score. The fact that the fuel lines disconnected themselves from the fuel tank less than a month into ownership didn't help either!

I contend that your average Buick owner (who, in 6 months, will be dead for a year) won't notice the poorly cut carpet. I noticed it when I gave a car a full detail 3 weeks after I bought it. Especially near the front seat/amp, it looks like it was cut by a blind 5-year old with no hands and a dull butter knife. The buzz from the driver's door panel behind the window switches is annoying, as is the squeak from the sunroof when I drive over uneven pavement. Some old Buick guy probably can't hear it or figures "that's the way cars are" and doesn't count it as a problem.
 

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Much as I'd like to agree with you, my 74 year old republican father-in-law :evil: drives a 2004 Buick and it's fit and finish put my car to shame. No rattles, no squeaks. All the carpet edges are nicely finished, etc. etc.

It is built by Canadians in Osawa, and Oshawa #1 and #2 are the top 2 quality rated plants in North America. So maybe Saab should start building here ? Heck, Volvos used to be assembled in Halifax years ago.
 

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I've got a theory too about why Buicks do so well in those tests too. Again, it goes along with old people, they don't drive very much and usually these cars are very low mileage. My grandmother drives about 4000 miles/ year in her 2000 Buick. Today, it has just over 20,000 miles never a single problem, still has the original tires, etc. Her perceived quality of that car is excellent.

When J.D. does their little survey, the old people report how happy with their car because it probably has not many problems, and they probably forget or don't even notice the other ones.
 
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