I'm about to lose it. I have been trying to get this to work for days now and it just won't. I bought a clone Tech 2 off of AliExpress, and for the most part it seems to work great. I can read and clear codes and store vin data. It also communicates with my PC but when it comes to security access it just won't work no matter what I do. I'm using a Windows 7 32-bit Ultimate VM with GlobalTis installed on it (downloaded from this forum). I have Java 6 update 12 installed on the VM. From what I can tell, I've done everything properly. Every time I go to download security access the bar gets about three quarters of the way through and then errors out simply just saying "Error Occurred!". Meanwhile the Tech 2 just gets stuck on the "reading information from rs232" screen. I'd like to also note I'm using the Tripplite USB to Serial adapter everyone says to use. I have the correct com port selected under the settings menu. The only slightly weird thing happening with my GlobalTis is that it gives me a message on boot up with the code E4252 saying that there are plugins missing. When I try and click on the java web start link it provides, it just says that the file cannot be found. I've downloaded the VIN data off of my car ('07 9-3 Aero SC) and it's stored in the Tech 2. If anyone has any idea of what my problem might be or how I could fix this, please let me know ASAP. Thanks.