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Since I am about to purchase one, I want to know the general ownership experience you've had. Reliable? What issues if any? Ability to get service/parts? Any and all feedback would be greatly appreciated!
 

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I bought my 2011 9-5 last September. The Onstar has never worked and it took me forever to find a lousy taillight bulb (it burned out after a couple of months).

That being said, I love it. Its so great to have a car that I never see anywhere else. I get tons of compliments from people wondering what it is. Needless to say I would highly recommend it. :)

I would say owning this car is similar to owning a modified/performance car. There is no warranty. If that is a deal breaker for you, then don't buy it. I'm willing to live with it since I don't drive the car much (2012 Murano SV AWD for company car/daily driver) and think the car will be reliable. That's the decision you'll have to weigh.
 

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I'd say it is reliable up to a point but I don't think anyone has 80000 miles on one yet. It's a great car albeit a little dated in some areas but unless you are really really in love with it go buy something from a manufacturer that is still in business. Spare parts, even things like windshields are going to be spooky in terms of availability as is the tech support. I got the car as a daily driver, If I had it to do over again I'd have not gotten mine, or at least I'd have short term leased it instead. But it is a great car nonetheless.
 

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30000 miles and happy as I can be

I have a 2010 Saab 9-5 aero in silver with black vented seats, HUD, HK, and the 19 turbo wheels. About 3 months in a rear strut "broke". It was ordered and replaced under wty. Saab went out of business a year later. My NAV unit stopped working(took forever to locate satellite and clock was set to GMT, so 5 hours ahead of eastern time). I took it in, paid 100 for the software upgrade and that fixed the sat problem, but not the clock.

The car is flat out unbelievable. This is my 7th Saab(3 900's, 9-3, 9-5mk1, 9-7x), and is flat out the best ever. It is also better than my BMW 7 series I owned late 90s. It is solid, switchgear is high quality, fast as heck(dont believe people saying it isnt. (I have raced everything on the road once moving, and it runs with anything). The handling is world class. And most of all, it is GORGEOUS.

I love the car. Ill probably keep it past 120k.
 

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I had the pleasure of driving one for a weekend (long story).

I have driven a jaguar XFR, an M5, an E63 Amg, a Porsch 911 Turbo, and I honestly have to say, sitting in the SAAB was an emotional experience. It's the benchmark car of SAAB's long history... It is truly an amazing car and I I'd take it over the cars I just listed. Sure, it'll haul (not like an M5 or an E63) but everything about it just puts a smile on your face. Especially when you roll by a group of people and they're heads turn in confusion as to what just drove by ;)

If you can, go for the SAAB. It's a unique opportunity as these cars are literally the purple back gorillas of the consumer automotive world. Sounds cheesy, but I love this car.
 

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I have 42,000 miles on my 2010 9-5 Aero, it will be two years old next month. My 5th and best Saab by far. It has been very reliable. Certainly the biggest Saab ever built but with the XWD and suspension it drives much smaller. I love the Heads up display and the 3 different drive settings. All in all the first Saab that I think can compete with the Germans in power and handling. Lastly I really love the look of the car and get many compliments on it. I don't regret buying it and still look forward to driving it every day. It's a shame that this car, maybe their best effort in years, will be their swan song.

YMMV

JTMav
 

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I have a 2011 Turbo4 Manual. It has 23K miles on it now a little over a year later.

The heated seat stopped working in may; my local Saab dealer said they didn't know how to fix it, and that they would ask Saab USA - but don't expect a response. Recently, the turn signals have started flashing fast - none have burned out, but it's annoying. Seat trim on the back of the front-passenger seat fell off and cannot be re-installed properly without superglue.

The car drives amazing, though the manual unit isn't the best I've driven. It is incredibly unique and fun to drive. It's been a great long-distance cruiser too - very comfortable seats.

I love this car very much, but if I knew then what I know now, I might not have sprung for it.
 

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I have a 2011 Turbo4 Manual. It has 23K miles on it now a little over a year later.

The heated seat stopped working in may; my local Saab dealer said they didn't know how to fix it, and that they would ask Saab USA - but don't expect a response. Recently, the turn signals have started flashing fast - none have burned out, but it's annoying. Seat trim on the back of the front-passenger seat fell off and cannot be re-installed properly without superglue.

The car drives amazing, though the manual unit isn't the best I've driven. It is incredibly unique and fun to drive. It's been a great long-distance cruiser too - very comfortable seats.

I love this car very much, but if I knew then what I know now, I might not have sprung for it.
A couple of observations. Are both of your seat heaters not working? If they both stopped working it may be the battery voltage is too low and the car, when the voltage is too low will start to shut down non essential electrical options with the seats being first. The directional is a socket problem and can be fixed. Not sure on your seat trim except it sounds like it could be reattached.
Good Luck
JTMav
 

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Hey JTMav!

It's just the driver seat. I will turn it on, the button will stay lit for exactly 60 seconds, and turn off. No heat is produced. Passenger seat works great o-O

Socket problem, you say? I've been trying like heck to figure out what it could be, but can you refer me to more information? Thanks!!

The seat trim I've just lived with. Out of sight, out of mind... :)
 

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Sounds like the heat element has failed, not sure of cost but the part is available. I really don't know specifically what the socket problem was but my tech did fix it without replacing it. Sorry I can't be more help.

JTMav
 

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Love the write ups, sadly I don't think we will ever see any of these here in NZ.

So what do I replace my 97 9000CD with. Not sure. So for now I will keep driving what is really a great car.

Smooth, quiet, and a stage 1 tune means it goes very nicely.
 

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Hey JTMav!
It's just the driver seat. I will turn it on, the button will stay lit for exactly 60 seconds, and turn off. No heat is produced. Passenger seat works great o-O
We had to pay for the heated seat pad to be replaced on the drivers seat (exactly the same problem). It used to like blowing sidelights, but that seems to have gone away. Cruise control won't hold it's speed going uphill and I think the engine (2.0 diesel) is badly matched to the gearbox. Ratios are badly spaced and we often have to leave it in 2nd or 3rd round town as it won't cope with anything higher. SatNav software out of date (by about 3-4 years).
I told the wife to go for the Mazda 6 estate, but she wouldn't listen !! :nono;
 

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do not buy a car with no warranty especially a new saab..
What's the other choice? I almost bought a Mercedes c300 that was 3 yrs older that had 65,000 miles and it was $1,000usd more. The benz did not have panaramic roof (had no sunroof), no remote start/passive entry, no push button start, no power fold mirrors, no iPod interface!!!, no 18" wheels, no LED lighting, no turbo, smaller, and lastly NO WARRANTY!. My Saab 9-5 has 12,000 miles vs 65,000 but is far more loaded, and is almost new. It was not a difficult decision considering what I was gettng when comparing the two (even though I used to be a big fan of Mercedes by owning 3 at once). You are taking a gamble with the 65k car with no warranty and not know how it was driven or cared for.
 

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What's the other choice? I almost bought a Mercedes c300 that was 3 yrs older that had 65,000 miles and it was $1,000usd more. The benz did not have panaramic roof (had no sunroof), no remote start/passive entry, no push button start, no power fold mirrors, no iPod interface!!!, no 18" wheels, no LED lighting, no turbo, smaller, and lastly NO WARRANTY!. My Saab 9-5 has 12,000 miles vs 65,000 but is far more loaded, and is almost new. It was not a difficult decision considering what I was gettng when comparing the two (even though I used to be a big fan of Mercedes by owning 3 at once). You are taking a gamble with the 65k car with no warranty and not know how it was driven or cared for.
I think Mercedes to Saab is apples to oranges, they are not really in the same class, I'd think you could find a late model M-B that is CPO but anyway at least with the Mercedes you are sure to find parts and service. With the 9-5 that's not a given, talk to anyone who needs a windshield on a HUD equipped 9-5 or can't seem to get their Nav system to read the right time. For the uncommitted there are lots of choices. Cadillac CTS, ATS or even look at a loaded LaCrosse (same underpinnings as the 9-5) or if has to be European look at a loaded VW CC or Volvo S80 or BMW 5 series or something from Audi. There are choices out there. I love my Saabs, of the 6 I've had I still have 3, including NG 9-5, but If Saab was somehow the only game in town offering something special or was such a great deal they'd still be in the car making business.
 

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What's the other choice? I almost bought a Mercedes c300 that was 3 yrs older that had 65,000 miles and it was $1,000usd more. <snip> You are taking a gamble with the 65k car with no warranty and not know how it was driven or cared for.
The MB was fully developed for years before release to the public and thereafter. The Saab 9-5 (in my mind) was not properly developed before it was released to the buying public, that is why US the buying public are finding these many problems with it :nono;
 

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My '11 9-5 Aero has been completely and totally problem free. One year old, and about 22k miles. The Saab USA parts organization is up and running and the parts/service situation improves daily. So far, the only parts-related issue I am aware of is the HUD/Lane Departure-equipped windshield. It is being worked on. There is a update to the NAV system the solves virtually all of the issues ... mine was applied in September and it's been flawless ever since. I suppose there is some level of "risk" involved ... but as I see it I have a unique car, that's an absolute joy to drive, that is well engineered and safe, and carries our family with tons of room, comfort and convenience. In other words, a winner.

Consider the fact you are getting a $65k car for the price of a Camry ...

Ken
 

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I've never seen a $65K 9-5, at least not stickered in the USA. I think upper $50's was the ceiling and that would have had rear seat entertainment option and an Aero with all the other options.

I unfortunately didn't pay a camry price for mine, I paid a retail kind of price, though it was pre bankruptcy when I made the decision to get mine and they still have warranties and free maintenance. My car has 20000 miles on it, it's been a decent car but it was sidelined for 4 weeks at the dealer trying to fix the Nav / Radio system and the reflash went way awry taking out the air bag module and nobody either in the US or Sweden could figure out how to fix it. When I had a warranty the back window was going to be replaced due to faulty radio reception and defroster, however the part was not available at the time. Now I'd have to pay for that fix, probably several hundred dollars, assuming I can even get the part. The facebook page for the 9-5 has glowing reviews and love stories from other NG 9-5 owners but also some accounts of nagging problems and electrical issues, most seem to resolve by "rebooting" the car but not all. Nobody knows if we will ever see a map update for those of use with Nav equipped cars (and what it might cost).

It's a neat car, it's a unique car and in Aero form a beautiful car inside and out, but even a 2011 is a little outdated compared to cars in the same class (for example no adaptive cruise, no blind spot alert, no HD radio...). The was so much potential lost when Saab went belly up but that's just the way it is. The NG 9-5 "community" though small is there but that isn't enough by itself to make it a wise purchase decision. IMO if someone wants a daily driver that they need to rely on, able to get serviced and are going to keep for more than a couple years look at something different from a car maker that is still in business or maybe look at a 9-3. If someone is collector or it is their second/weekend car then the 9-5 could be interesting.
 

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I did not mean to imply that a 9-5 was $65k new, but that similar size & option packages of competition cars such the BMW and Benz (5 series or E class) are at this range or more. A freind recently purchased a similar equipped 3 series for $60k and it is very small car. I have looked at the Buick Lacross with same options and mileage and they cost approx $10k more(add another $5k for similar used Cadillac model)

As for the parts, I thought the Swedish gov bought Saab AB Parts in December2012 and are producing new replacement parts which are being stocked in Michigan warehouse that supposedly sends out 3,000 orders a day. In North America was able to purchase OEM 2011 9-5 carpet floor mats from a Saab dealer(this part used to be unavailable for purchase a couple of months ago) Are they going to stop making parts again?
 

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The MB was fully developed for years before release to the public and thereafter. The Saab 9-5 (in my mind) was not properly developed before it was released to the buying public, that is why US the buying public are finding these many problems with it :nono;
Check facts again, see the following link:

http://classactionlawsuitsinthenews.com/class-action-lawsuit-complaints/mercedes-benz-class-action-lawsuit-complaint-filed-over-allegedly-defective-balance-shift-gears-in-mercedes-m272-engines-idle-gears-in-mercedes-m273-engines/

There have been a massive number of complete engine failures on the 3.5l and 4 cylinder due to Chrysler changing a part suppler.:eek: Most dealers have been warned not to take a Benz trade with certain check engine code.

I almost got burned on this when I found a low price 60,000 mile 2006 e350 for sale. I put my scanner on the car to see what the code was, then goolged it to find out details. I was shocked that it pointed me to the above link and that it would cost $6,000usd to fix it!

I think the newer 3 liter engine offered in 2008 and above Mercedes is ok, it's not on the hit list. This was why I was considering purchasing a c300.

Before 2003 the quality was much better, I still have my 2000 clk320 and 1997 e320. One has over 200,000 miles with no problems.
 
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