GREAT Service! [Archive] - SaabCentral Forums

: GREAT Service!


The Laminator
28th March 2016, 10:40 AM
eEuroparts, you're awesome!
I was blown away to find they respond to online chats ON A SUNDAY MORNING! I needed parts in a hurry, and when I saw the chat support window active early on a Sunday, I entered, "Hello?" (expecting no response) and got a reply immediately! This was about the 5th order I've placed in the past month or two, and the phone, email, and chat customer service has been bar none. I love their web site's ability to search for parts, and save them in "Projects". This allowed me to plan and budget, and then I just called them and told them to send that project! GREAT integration of online experience and phone!

eEuroparts
29th March 2016, 04:09 PM
eEuroparts, you're awesome!
I was blown away to find they respond to online chats ON A SUNDAY MORNING!

Hello! Thank you for taking the time to provide this lovely feedback. We are always striving to go out of our way to make a great impression on a customer, and this is a prime example of that effort. Expect more great things from eEuroparts.com in the future, and of course if you are looking for a part and can't find it on the site please let us know.

Thank you again for choosing www.eEuroparts.com

Regards,

Zak Morawski